Return & Refund Policy

We will accept replacement with in 24 hours . We are committed to providing you with high-quality, effective skincare products. Due to the nature of our products, all sales are final. We do not accept returns or exchanges once your order has been shipped.

If you need help choosing the right products for your skin type, please contact us at info@avraskincare.com.

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Return Eligibility

If a return is exceptionally approved, it must be requested within 30 days of receiving your order. Items must be unused, unopened, in their original packaging, and accompanied by proof of purchase.

To request a return, contact us at info@avraskincare.com.

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Damaged or Incorrect Items

Please inspect your order immediately upon delivery.

• Contact us within 48 hours if your item is damaged, defective, or incorrect.
• Email us at info@avraskincare.com.
• Please include clear photographs and an unboxing video to help us process your request quickly.

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Missing Items

If any item is missing from your order, please notify us within 24 hours of delivery. We will investigate and resolve the issue promptly.

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Exchanges

We do not offer direct exchanges. If a replacement is approved due to damage or an incorrect item, we will arrange the replacement accordingly.

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Shipping Address

Please ensure your shipping address is correct before placing your order. Once an order has been processed, we are unable to modify the shipping address.

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Undeliverable Orders

If an order is returned to us as undeliverable, we will contact you to confirm the correct shipping address. Additional shipping charges may apply for resending the order.

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European Union Customers

If your order is shipped to the European Union, you may be entitled to a 14-day cooling-off period in accordance with applicable consumer laws, provided the product meets the eligibility requirements.

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Refunds

Once we receive and inspect an approved return, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days. Depending on your bank or payment provider, additional processing time may apply.

If more than 15 business days have passed since your refund was approved, please contact us at info@avraskincare.com.

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Contact Us

If you have any questions regarding your order or this Return & Refund Policy, please contact us at:

Email: info@avraskincare.com

This Return & Refund Policy applies only to purchases made through avraskincare.com.

Thank you for choosing AVRA Skincare!